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Terms and Conditions.

Please read carefully for your rights.  Information on contacting customer service may be found on our contacts page.

 

 

General Order Policies and Customer Service Information

  • Shipping & Delivery
  • Return Policy
  • Replacement Policy
  • Payment Methods

 

Shipping & Delivery

 

Shipping Time Frames

Depending on what your order is, there are different times for the product being shipped out as we ship from Detroit, MI, United States Of America.

Normally it take 10-15 business days for ground shipping by USPS.  Upgrades for faster shipping are available for a fee.

 

Shipping Methods

In stock, non custom items ship within 1-3 business days of order being placed.

Customers will be quickly contacted following their order if there is any reason we are unable to meet this shipping guideline.

 

Shipping To

We ship internationally to countries below:

Algeria - Bahrain - Egypt - Iraq - Jordan - Kuwait - Lebanon - Libya - Morocco - Oman - Palestinian Territory - Qatar - Saudi Arabia - South Sudan - Sudan - Tunisia - United Arab Emirates - Yemen.

 

We cannot deliver to post office boxes.

 

Handling Fees

 

We do charge 15% handling fees.

 

taxes and duties

 

Some countries (i.e: Egypt) charges duties, taxes, and 14% Value-added tax *NEW .  We are not responsible for any duties or taxes, and you may pay extra fees for your government.

 

Returns & Replacement

 

Returns

Custom products MAY NOT be returned.

Electronic items and vapor items are not returnable.

Used items are not returnable.

Returned product must be in new condition.

items packaged in containers must be unopened.

There is a 25% re-stocking fee for all returns.

Shipping charges are non-refundable.

Any orders that received our free shipping promotion will have the shipping costs deducted from the refund.

Returns must be authorized within 30 days of receipt of the product.

Contact us for a Return Material Authorization number(RMA#).

RMA numbers must be written clearly on the outside of the package near address label.

Shipping Charges and packaging are the responsibility of the customer.

Items returned must be packaged securely to avoid damage.

Items damaged during return shipping will not be eligible for credit.

Returns shipped COD will be refused.

Non-returnable, non-refundable items:

  • Custom or requested products
  • Electronics & Vapor items
  • Used Items and Bidding Items
  • Samples
  • Shipping charges

Credit will be issued once the item is received and quality checked.

 

Replacement

Packages should be inspected for damage prior to delivery acceptance (signing delivery receipt).

If package looks damaged open and examine contents .

If contents do not appear to be damaged note packaging damage on delivery receipt and then sign and accept delivery.

If contents appear to be damaged refuse to accept delivery, have driver note damage and then contact us.

Any product issues must be reported to CAIRO MARKETS® within 30 days of receipt for refund/replacement consideration.

 

Payment Methods

 

accepts the following forms of payment:

Credit Cards: Visa, Master Card, Discover, and American Express

Credit Cards are charged at time of purchase, as Cairo Markets® does not store credit card information.

Over the phone credit card payments are accepted however, we prefer customers use our secure online checkout system.

PayPal: Very secure online payment solution.

Apple Pay: For apple users you can now pay with your phone with a finger print or use it with Safari

BitCoin: Bitcoin is a worldwide cryptocurrency and digital payment system.  We now accept Bitcoin on our website.  You can also pay directly to this address: 19LHetzBxZKXaqCJnqqV7z7HsnFrsV1nwF

 

 

UPDATE

These terms and conditions were last updated on August 21, 2017.